Joseph R. Luna, M.D.

Family Medicine

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Location

MedFirst Legacy Oaks
5430 Fredericksburg Rd.
Suite 400
San Antonio, TX 78229
Phone: 210-538-2301

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Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
235 Ratings
113 Comments

Education

  • Family Medicine Residency: University of Texas Health Science Center, San Antonio, Texas
  • General Surgery Internship: University of Texas Health Science Center, San Antonio, Texas
  • Medical School: University of Texas Health Science Center, San Antonio, Texas
  • Undergraduate: Bachelor of Arts, Natural Sciences, Johns Hopkins University, Baltimore, Maryland

Special Interests

Dr. Joseph Luna is an accomplished and dedicated primary care doctor serving the community of San Antonio, TX for over 22 years. Dr. Luna feels he is most successful when he works with his patients so they take ownership of their health care. He is Board Certified in Family Medicine. He considers his highest asset to be his willingness to listen to his patients and work with them to tailor the care that is right for them.

Services

  • Preventative medicine
  • Geriatric medicine

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.8
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 28, 2022
The young ladies and women in Dr. Luna's office are always professional, courteous and answer questions. Some of them, such as Hillary, as always very nice and helpful. Recently, I do use the portal to check messages, get responses or ask questions.
Feb 28, 2022
I have no issues with any of the staff. The one negative experience that I had, years ago, with not being contacted in a timely manner, has not happened again.
Feb 28, 2022
I have recommended Dr. Luna to both family and friends.
Feb 28, 2022
I have always and will continue to recommend Dr. Luna to family and friends.
Feb 28, 2022
Sometimes we do have to wait a while to see Dr. Luna; however, that is not a problem for us. One, because we are retired and not typically in a hurry. But, most importantly, what I am most appreciative of is Dr. Luna's thoroughness and willingness to answer all questions and even share medical updates and trends. If I have to wait for him that is because he is giving another patient his time and attention.
Feb 26, 2022
Doctor Luna is a very kind person and explains very well what the patient has to do to improve health, in my opinion he is a very good doctor.
Feb 26, 2022
Well the nurse looked after me well and was kind to explain.
Feb 26, 2022
Doctor Luna is a very good doctor and I have already recommended him to other people.
Feb 26, 2022
Everything is fine.
Feb 26, 2022
The only thing that is not very good is that sometimes they do not answer the calls, and that is when people feel bad about not being able to communicate with them.
Feb 26, 2022
Well I think we are within the reasonable time we should expect.
Feb 22, 2022
Very thoughtful, attentive, and courtesy.
Feb 22, 2022
Exceptional physician, analytical, attentive, respectful, listens, suggests various options, open to patients concerns, desire for complementary medicine, focus on prevention, multicultural perspective, knowledgeable, ethical, and professional. Very pleased with this physician he is the best PCP I have seen for the past thirty years no complaints.
Feb 22, 2022
Administrative and medical staff are excellent always kind, ethical, professional, simply provide great concern and sincere interest in patient's health concerns.
Feb 22, 2022
Staff works quite well together to meet the patients needs. Their staff seem to work cohesively and promptly to meet the needs of the patients and assist the physicians they appear well trained, supervised, and managed. They appear to be happy with their jobs, employer, and work environment
Feb 22, 2022
Exceptional service.
Feb 18, 2022
Link worked but stopped mid visit but we got back connected timely.
Feb 9, 2022
Good care from the doctor's client and the doctor himself.
Feb 9, 2022
I treat myself well with the acistente.
Feb 9, 2022
My doctor Luna is excellent I trust a lot in him always tries to help me the best.
Feb 9, 2022
Everything is fine.
Feb 9, 2022
I have recommended Dr. Luna with several co-workers.
Feb 9, 2022
Consultation time was fine.
Feb 7, 2022
Staff and Doctors are very efficient and caring. They take time to listen.
Feb 5, 2022
FRIENDLY, ATTENTIVE, VERY GOOD
Feb 5, 2022
Best of the best
Feb 1, 2022
Very good experience
Feb 1, 2022
Good
Feb 1, 2022
Good
Feb 1, 2022
Good
Feb 1, 2022
Good
Feb 1, 2022
Good
Jan 31, 2022
Right now... Not a chance. The way this visit & follow up has been beyond horrid. Had this not happened I would have gladly told others @ him. Until this and my otger concerns are heeded..not a chance
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
Good
Jan 31, 2022
It was fine. I did have to wait a while but it was a good visit and everyone was very nice and knowledgeable
Jan 31, 2022
Very good bedside manner and appeared to have genuine care for patients.
Jan 31, 2022
No one informed me that the wait time was long.
Jan 31, 2022
I just dr LunaHe is very straight forward and tends to my needs his staff us wonderful
Jan 31, 2022
Great
Jan 14, 2022
I've had nothing but exceptional experiences with Dr Luna.
Jan 14, 2022
I recommend Dr LUNA to everyone. He is very caring, patient and extremely knowledgeable. I have complete confidence in him.
Jan 13, 2022
Message sent through portal and no response as of Day 3
Jan 13, 2022
No issues follow up
Jan 13, 2022
Dr Luna is great at explaining and very concerned about overall well-being
Jan 12, 2022
Front desk receptionist was very cordial, very helpful.
Jan 8, 2022
No one called me to let me know that the dr's hours had changed. I left work early to get to my appointment at 7am.
Jan 6, 2022
Extremely caring and professional staff. Always returns my calls and is excellent at communication.
Jan 6, 2022
Made me feel comfortable about my experience. Related to me about her son experiencing same symptoms and assured me it was all going to be okay.
Jan 6, 2022
Dr. Luna was probably hands down the best doctor I've seen in my entire existence! Related to him on so many levels and talked about a variety of things. Almost made me forget that he was my new doctor and felt at ease when talking to him. He listened to me thoroughly. He never made me feel rushed and he asked as many questions as he needed to without making me feel pressured. Together we reached new discoveries about my health and since then my life has improved dramatically. Lifelong patient-doctor relationship established!
Jan 6, 2022
Very clean and thorough protocol. Appointment only made me feel comfortable in the waiting room since I was 1 of 2 people there. Everyone was very caring and understanding.
Jan 6, 2022
Everyone from front of house to point of exit was professional and in sync. Made the entire process effortless. Now I like going to the doctor once again!
Jan 6, 2022
Speedy and punctual.
Jan 6, 2022
Staffing was low
Jan 5, 2022
Very friendly
Jan 4, 2022
The staff and Doctor very friendly and informative.
Jan 4, 2022
Nurses were very friendly.
Jan 4, 2022
He was very knowledgeable about what I needed to do to improve my health.
Jan 4, 2022
My visit was good
Jan 2, 2022
Dr. Luna provides quality care.
Jan 2, 2022
I got physically tired waiting to see Dr Luna
Jan 2, 2022
First time I had to wait so long to actually see doctor
Dec 31, 2021
I usually have a fast professional visit for my appointments. This was the first time I have had a long wait. It usually is only 5 minute wait. Even though I had a long wait I was not rushed and felt cared for.
Dec 31, 2021
First time that I had to wait 2 and half hrs to see doctor
Dec 31, 2021
Especially Michelle very friendly
Dec 31, 2021
My Doctor
Dec 31, 2021
Doctor washed his hands real good
Dec 31, 2021
Michelle and dr. Very nice
Dec 31, 2021
First time that I had to wait two and a half hours to be seen
Dec 30, 2021
Michelle is great!
Dec 30, 2021
Dr. Luna washes his hands very thoroughly.Response via patient portal is poor. It takes 3 weeks to get a referral.
Dec 30, 2021
Dr. Luna spends a lot of time with you which is good!
Dec 30, 2021
I love this Dr and his staff, they are always happy, friendly and welcoming. And more importantly, I only see them when I have a issue and I get treated that day, they are very kind and compassionate.
Dec 30, 2021
Very nice and professional
Dec 30, 2021
Good
Dec 30, 2021
Good
Dec 30, 2021
Good
Dec 30, 2021
Good
Dec 30, 2021
Good
Dec 30, 2021
Good
Dec 3, 2021
Dr Luna. Is a excellent Doctor. And kind person
Dec 2, 2021
All person are cheerful and helpful
Dec 2, 2021
All went w
Dec 2, 2021
I have known Dr Luna for more than 20 years and he is always pleaser and explains everything in a way I understand
Dec 2, 2021
All conditions were clean and professional
Dec 2, 2021
For 20 years Dr Luna has been my health care provider and will remain that way for 20 or more years!
Dec 2, 2021
All went well as it normally does
Dec 1, 2021
OFFICE STAFF ARE ALL COMPETENT AND FRIENDLY.
Dec 1, 2021
VERY GOOD WITH ALL EXPERIENCES .
Dec 1, 2021
I HAD MANY QUESTIONS. DR LUNA ADDRESSED ALL WITH PATIENCE AND PROFESSIONALISM.
Jun 10, 2021
all staff is friendly
Jun 10, 2021
happy with Dr Luna and staff. professional and courteous
Jun 10, 2021
all good
Jun 10, 2021
have been seeing Dr Luna for a few months. very pleased with care.
Jun 10, 2021
only waited few minutes before being called in
May 29, 2021
Awesome
May 29, 2021
Fantastic
May 29, 2021
Good
May 29, 2021
Terrific
May 29, 2021
Great
May 29, 2021
Great
May 29, 2021
I've had communication issues with this office before. for one, no one ever contacted me about my previous test results.
May 29, 2021
staff is very professional help you any way they can answer any of your questions are there for you for any questions you ever need to be answered the whole staff is very professional
May 28, 2021
Dr Luna and his staff are always very helpful. The virtual appointment was very easy to initiate and most appreciated while I am working out of state for federal government. Dr Luna is an exceptional doctor and always great listener so much appreciated.
May 26, 2021
Dr. Luna is an excellent doctor. always listens to u and great bedside manners. And his staff is always very kind and courteous. They return calls and always listen to your needs. Dr. Luna calls u if he needs to. He is excellent i am blessed to have him as my primary care dr.
May 21, 2021
all good
May 21, 2021
Dr. Luna provided an incredible level of care and attention. He demonstrated his true willingness to understand my concerns, and develop plans of action.
May 20, 2021
I like the fact Dr. Luna is very thorough and listens to you.
May 20, 2021
Dr. seems to care about his patient's needs and tries to find a solution to your health problems.